Many 365 implementations operate sub-optimally because ...
Users don't understand how to use the available functionality and operate inconsistently and inefficiently.
Users operating in one area of the system are not aware of the implications of their actions on users in other areas and departments.
These problems can often be traced back to inadequate documentation and processes. CRM365 Solutions’ services provide documentation and user training resources that enable the system to be used in a consistent, effective and efficient manner.
CRM365 Solutions offer a mix of documentation and training services which include providing videos and eLearning materials (using Articulate and Storyline) which allows learners to return and recap topics as and when necessary.
